Frequently Asked Questions
Q: Are the prices listed the total cost?
A: Yes. There are no draw fees and the fee listed is your total cost.
Q: Can a company or group offer our tests as a benefit?
A: Yes. Negotiated discounts are available. Please call your closest location for more information.
Q: Why should I get tested?
A: A lab test may help to identify a potential problem area and thereby establishing a baseline for which future tests can be monitored.
Q: Do I need to see my doctor to get tested?
A: No. You may use us to order a lab test without consulting your doctor. Our doctor will order the test for you. We do, however, recommend that you share the lab results with your Doctor.
Q: Who gets tested?
A: Adults, Teens, Children · Those who are un-insured. · Anyone who needs frequent testing for the same condition. · Companies who wish to screen their employees for illegal substances or set up wellness programs.
Q: Is this covered by my insurance?
A: We do not file insurance claims. Some insurance plans have a "wellness" or prevention benefit and you should contact your carrier for that information. Payment for test is, however, eligible for your Medical Savings Account (MSA) and Flexible Savings Account (FSA).
Q: Does Medicare cover this?
Q: Do I need an appointment?
A: No. An appointment is not required.
Q: Should I eat or not eat before the tests?
A: Please contact us to find out about fasting requirements.
Q: When will I receive the results?
A: We will mail, fax, or email your results withing 24-72 hours after your blood is drawn for serum tests. If you would like to pick up your test results in person we will call when they are ready.
Q: Are the results confidential?
A: Yes. We respect your privacy and maintain confidentiality. You are the only one who receives the results unless you specifically direct us otherwise.
Q: Will I be able to understand the test results?
A: You should consult with your personal physician regarding interpretation of your test results. If you do not have one we our physician can make suggestions as to who you should see.
Q: How reliable are the results?
A: We useonly leading national CLIA approved laboratories.
Q: Will my doctor see the results or receive a copy?
A: We deal directly with you and provide the results to you and/or whomever you choose.
Q: What if I receive an abnormal value?
A: Abnormalities do not necessarily mean you have an illness or disease. We strongly recommend you discuss the results with your Doctor.
Q: Who can I contact about abnormal results?
A: Questions regarding abnormal results should be discussed with your Doctor.